We look forward to your arrival!
As you prepare for your beachfront vacation, we would like to provide you with these helpful tips and reminders:
Check-in time is 3 p.m.
If needed, please call ahead to see if we can accommodate an earlier check-in for you. Our Guest Services office (800-336-6722) is open Monday thru Saturday 8:30 a.m. – 5:00 p.m. and Sunday 9:00 a.m. – 1 p.m. Should you arrive after office hours, you’ll find your check-in envelope and keys in our “library” (look for the blue door located 20 feet away next door from the office) in an easily-visible black box on the left wall.
Bring your directions to the condo with you.
Directions from the airport and interstate can be found here. After crossing the causeway from Fort Myers to Sanibel Island, turn right at the stop sign onto Periwinkle Way, the main thoroughfare of the island. Continue 1.3 miles and make a left onto Casa Ybel Road (Jerry’s Supermarket will be on your right). Go 1.4 miles and turn left on Algiers Road, shortly past the entrance to the Children’s Center of the Island. Take your second right onto Camino del Mar and follow the palm-lined driveway to Ocean’s Reach.
Please park in your assigned space.
Each condominium has an assigned parking space adjacent to and/or opposite the condominium buildings. All parking spaces are covered. Elevators, ramps and carts are conveniently located to assist you with your move-in.
Ocean’s Reach is a smoke-free, “green” and family-friendly resort.
Please honor all resort policies, rules and regulations for the safety, comfort and relaxation of your fellow guests. Remember that Ocean’s Reach is a non-smoking resort, and smoking is strictly prohibited in the condos, building corridors, pool area or on the lanais.
Your final payment is due 60 days prior to your arrival date.
Please call us at 800-336-6722 to arrange payment, due no later than 60 days prior to your arrival. Note that reservations not paid in full by 60 days prior to your arrival are subject to cancellation. Payments may also be made online through the Guest Portal on our website (icon located on bottom left corner). A confirmation of your final payment will be emailed to you.
Reserve bicycles and beach umbrellas in advance.
Beach chairs are provided with each condo. Beach umbrellas are not included but may be rented from Ocean’s Reach Guest Services for $30/week or $8/day. Bicycles are conveniently located on our resort premises and available for rent at $40/week and $15/day. Each bicycle comes available with a basket, lock and helmet. They can be stored in the Ocean’s Reach bike racks or under the carport by your car during your vacation stay. Special bicycle needs for toddlers, tandem riders, and advanced cyclists are also available from Ocean’s Reach by calling ahead of your cycling day. Special bicycles will have additional rental fees. Please note payment for bicycles and beach umbrellas is by cash or personal check only and is due upon pick up at Guest Services.
Check-out time is 10:00 a.m.
We already know we’ll hate to see you leave, but want you to know that all condo keys and bike rental keys should be returned to our drop box or the Guest Services office upon your departure.
If you have any questions at all, feel free to call us at 800-336-6722.
Our Guest Services team is on site and available seven days a week to assist you with your travel planning needs. The Sanibel & Captiva Chamber of Commerce (239-472-1080) is also a great resource to learn more about island activities, attractions and events.